Terms of Service

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate information and keep it up to date.

We may suspend or terminate accounts that violate these Terms or that we reasonably believe are being used for fraud, abuse, or illegal activity.

Some features may require a paid subscription. Prices, billing frequency, and included features are shown on our pricing pages or at checkout.

Payments are processed by third-party payment processors. You authorize us and our payment processors to charge the payment method you provide for recurring subscription fees and applicable taxes (if any).

Unless required by applicable law, fees are non-refundable. If you cancel, you will continue to have access to paid features until the end of your current billing period.

You agree not to:

• Use the Service in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to the Service, accounts, or systems.
• Interfere with or disrupt the Service (including by introducing malware, excessive load, or abuse of endpoints).
• Scrape or harvest data from the Service except where explicitly permitted.
• Misrepresent your identity or affiliation, or submit false reports intended to mislead others.

The Service may allow you to connect third-party tools or services (integrations). Your use of third-party services is governed by their terms and privacy policies. We are not responsible for third-party services, their availability, or their actions.

If you enable an integration, you authorize us to exchange data with that third party as needed to provide the integration functionality you requested.

We aim to keep the Service available, but we do not guarantee uninterrupted or error-free operation. Maintenance, updates, and outages may occur.

We may change, suspend, or discontinue any part of the Service at any time, including features, limits, or pricing (where allowed).

The Service, including its software, design, and content (excluding user-provided content), is owned by Outage.my and protected by applicable intellectual property laws. You receive a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms.

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.

Status information may be based on automated checks, community reports, and other signals, and may not always reflect real-time conditions for every user or network.

To the maximum extent permitted by law, Outage.my will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or goodwill arising from or related to your use of the Service.

Where liability cannot be excluded under applicable law, our total liability for claims relating to the Service will be limited to the amount you paid to us for the Service in the 3 months before the event giving rise to the claim (or MYR 100, if you paid nothing).

You may stop using the Service at any time. We may suspend or terminate your access to the Service at any time if you violate these Terms, or if we reasonably believe suspension is necessary to protect the Service, users, or third parties.